Coronavirus (COVID-19) – Important Information

Garden Centre

Garden Centre


Whitehall is an extremely popular and successful garden centre near the historic and attractive National Trust village of Lacock. It has successfully grown on an ad hoc basis since 1968 and remains in the ownership of the Self family.

Existing garden centre

There had been a number of previous planning permissions to extend the centre over the previous decade but the family felt a more comprehensive redevelopment and re-ordering of the site was required. RCC were approached to provide planning consultancy services to take this proposal through the pre-application, community involvement and formal planning submission processes.

It was a very interesting but extremely challenging process to bring together a wide variety of specialist consultants to address the detailed issues raised by the planning proposal. RCC co-ordinated the whole process and we had to undertake careful negotiations with the planning officers. The result was a recommendation of approval from the officers.

Due to the size and nature of the proposal however, the application needed to be presented to the Strategic Planning Committee with councillors on that committee making the final decision. RCC attended and spoke to the committee promoting the proposal where, after a lengthy debate, councillors agreed to approve the planning application, much to the delight of our clients.

Latest commercial testimonials:

Tim & Sam Taylor, Bulkington, Wiltshire

Richard and his team at RCC Town planning acted for us to resubmit a planning application for holiday lets in place of a 5 bay new build stable block with planning permission. Unfortunately the application was refused by Wiltshire Council planners. 

Richard recommended going to appeal. During our appeal against the refusal of Planning Permission RCC made the appeal process simple and effective using all there vast experience setting out convincing statements to the Inspectorate which ultimately allowed the appeal and our Planning Permission was granted. 

I would not hesitate to use RCC Town Planning services in the future and would highly recommend them.

Thank you Richard & all your team. 

Mr & Mrs Morley, Calne

Richard gave us very sound advice from the start as we considered what options were available to us for our redundant single story farm buildings.    He guided us towards the most practical solution given our budgetary constraints and co-ordinated all aspects of the application.   When some inconsistent conditions were proposed by the planning authority, Richard and Jenny showed a robust attitude and after explanations were offered, those conditions were dropped.   We are very appreciative of their work and excited about our diversification.

Josh Tetley, Cirencester

Following a long neighbourly dispute about the use of our garden outbuilding we engaged Richard to apply for formal permission to use the building as a holiday let. Richard and his assistant Rachel drew up a detailed planning statement and followed through the application process and resulting queries in a thoroughly balanced and professional manner. The outcome was positive and I have already recommended RCC to others.

More testimonials